By proceeding to our website, you confirm your agreement with the terms of our Privacy Policy discussed below:

It is our responsibility at Grassroot Tours to protect whatever personal information you have entrusted with us, and we will take every necessary precaution to discourage and disallow any form of unauthorized and unlawful access, extraction or use of such information. These bits of personal information mostly include your name, address, telephone number(s), credit card details and your email address(es). We do not, for any reason, divulge these bits of information to third parties but we take the liberty to give some necessary bits of information in order that your booking requirements are met. By providing us with your personal information, you grant us the authority to use that information in accordance with this Privacy Policy.

The purposes for which we may use the information you provide us with include:

  • Contacting you to best tailor your specific requirements to a holiday itinerary.
  • Providing you with personalized service.
  • Enabling you to use the full facilities of our website, including fast-track access to the trip itinerary.
  • Providing you with the specific information that you have requested.
  • Updating you with information about new trips, latest offers, and changes to our website.
  • Contacting you in connection with prize draws and competitions.
  • Sending you newsletters, updates and trip information with your permission.

Besides this, we do not use your information for any other purposes.

As a customer, you have a statutory right to know what personal information we hold on you, and we are obliged to provide a copy of those details to you. However, this attracts a charge of $10 only. We also use Cookies on our website, which are little snippets of code scripts that do nothing but collect useful information about which part of our site is being visited, and from which region. This is done with the aim of helping us improve our customer services so that we can be in a better position to best serve you. These Cookie files may be sent from our website to your device memory to streamline your use of our website.

In the case that you have any queries or comments with respect to our Privacy Policy, or wish to notify corrections, amendments or changes to the information we hold on you, you may contact us via the following channels: